Posted:
Job Description
Bilingual Insurance Claims Assessor — RemoteExciting remote contract opportunity in the insurance industry for a detail-oriented claims professional. Support a high-impact project assessing life and AD&D claims with empathy and precision. Full-time, 12-month role with potential extension. Based in Halifax, Montreal, or Ontario. Training provided.
What is in it for you:
• Hourly salary of $18.52.
• 12-month contract with the potential for permanent employment.
• Full-time position: 37.50 hours per week.
• Weekday schedule from 9 am 5 pm.
• Enjoy the flexibility of remote work.
Responsibilities:
• Review plan member or dependent coverage and eligibility.
• Confirm applicable contract provisions for each claim.
• Verify enrolment and beneficiary details.
• Analyze proof of death or loss documentation.
• Review supporting medical, police, and investigative reports.
• Calculate eligible benefits based on policy terms.
• Prepare and maintain claim system records for payment and audit purposes.
• Communicate claim decisions to beneficiaries and clients with empathy and clarity.
• Support beneficiaries and family members in obtaining required documents.
• Assist plan sponsors with questions regarding enrolment and claim submission.
Qualifications:
• High school diploma required.
• 0–2 years of related experience; training will be provided.
• Previous experience in life or disability claims is an asset.
• Experience in the group benefits or insurance industry preferred.
• Ability to interpret contractual wording is an advantage.
• Bilingual in English and French to support clear, empathetic communication with clients and beneficiaries.
• Ability to show empathy and professionalism in sensitive situations.
• Strong analytical, time management, and organizational skills.
• Proficiency in Microsoft Outlook, Teams, Word, and Excel.
• Capacity to assess risk and make sound decisions independently.
• Flexibility to work additional hours as needed.
• Ability to work effectively both independently and as part of a team.
Why Recruit Action?
Recruit Action (agency permit: AP provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.
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