Business Analyst CO (Insurance) - (Hybrid - Toronto)

Job Description

Business Analyst CO (Insurance) - (Hybrid - Toronto)

Join to apply for the Business Analyst CO (Insurance) - (Hybrid - Toronto) role at Capco.

About The Role

The insurance industry is undergoing rapid change, shaped by new technologies, emerging competitors, evolving regulations, and innovative products. Our Insurance Strategy Consulting teams help clients navigate this complexity, assess competitive dynamics, and capture opportunities for growth.

Responsibilities

• Support strategy and transformation projects for Insurance clients, helping to define business models, operating models, and roadmaps aligned with client goals.
• Gather, analyze, and document business requirements through workshops, interviews, and process mapping.
• Translate business objectives into structured processes, requirements, and user stories, focusing on enhancing customer and stakeholder experience.
• Contribute to solving complex business and technology challenges, including digital transformation, operational improvements, and process re-engineering.
• Create clear and compelling presentations for senior stakeholders, leveraging storytelling and data visualization.
• Collaborate as part of a team while taking ownership of specific workstreams; provide guidance to associates where needed.
• Support business development by contributing to proposals, RFP responses, and thought leadership in the insurance domain.

Qualifications

• 2+ years of experience in business analysis, strategy consulting, or insurance industry roles at the intersection of business and technology.
• Solid understanding of insurance business models and processes across multiple product lines.
• Practical knowledge of business transformation strategies, including current vs. future state analysis, prioritization, and roadmap development.
• Ability to develop business cases that communicate strategic value and prioritize issues for senior leaders.
• Experience facilitating requirements workshops and leading stakeholder sessions independently.
• Familiarity with Agile delivery, including EPIC creation and user story writing.
• Understanding of process re-engineering and how emerging technologies are reshaping insurance.
• Strong communication skills, with the ability to build trust across stakeholders.
• Experience supporting proposals and RFP responses.
• Exposure to related roles and broader financial services experience is a plus.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Research, Analyst, and Information Technology

Capco is an equal opportunity employer. All official communication will be conducted via a Capco recruiter. Verify identities before engaging in recruitment communication.