Dental Assistant/Receptionist

Job Description

<p>About Us<br><br>Danton Smiles is a growing mobile dental hygiene practice serving retirement communities and families throughout Hamilton, Burlington, and surrounding areas. We focus on gentle, preventative care, outstanding patient experience, and clear communication with families and POAs. We are expanding and looking for a reliable, proactive team member who thrives in a fast-paced, detail-oriented environment.</p><p>Position Overview<br><br>We are hiring a <em>Front Desk Administrator with Dental Assistant experience</em>. This role blends administrative expertise with clinical understanding — perfect for someone who enjoys staying organized, taking initiative, and keeping a busy schedule running smoothly.</p><p>You'll be supporting a mobile dental hygienist, coordinating patient care, communicating with facilities and families, managing schedules, and helping behind the scenes to ensure smooth operations day-to-day.</p><p>What You'll Do</p><ul><li>Manage scheduling, appointment confirmations, and follow-up communication with patients P.O.A and facilities</li><li>Coordinate with retirement home staff, families, and Power of Attorneys</li><li>Prepare and organize intake forms, consent forms, and insurance documentation</li><li>Assist with workflow planning, daily task lists, and operational organization</li><li>Enter notes, billing details, and patient information accurately</li><li>Provide light clinical support where needed (charting, photos, prep, etc.)</li><li>Keep track of inventory, supplies, and restocking</li><li>Maintain a clear, structured system for communication and task completion</li><li>Support marketing outreach such as calls, emails, and content organization</li></ul><p>What We're Looking For</p><ul><li>Dental Assistant background (HARP certification is an asset but not required)</li><li>Someone who enjoys structure, organization, and staying ahead of tasks</li><li>Excellent communication skills — written, verbal, and professional email etiquette</li><li>Strong follow-through; you don't wait to be reminded</li><li>Ability to manage multiple ongoing tasks without losing track</li><li>Comfortable speaking with families, POAs, and facility staff</li><li>Tech-savvy and able to learn new systems quickly (Google Workspace, CRM tools, dental software)</li><li>A person who naturally keeps things tidy, clear, and efficient</li><li>Dependable, punctual, and comfortable working independently</li><li>A genuine interest in senior care and preventative oral health</li></ul><p>Hours & Compensation</p><ul><li>Part-time: 15-25 hours/week</li><li>$28-$32/hour</li><li>Opportunity to grow with the business and take on expanded responsibility</li><li>Flexible schedule with some remote administrative hours</li></ul><p>Why Join Danton Smiles?</p><ul><li>You'll be part of a compassionate, patient-centered dental team</li><li>You'll have meaningful impact on seniors' health and comfort</li><li>You'll help build and streamline systems for a growing mobile practice</li><li>You'll work in a supportive, empowering environment where your strengths matter</li></ul><p>Job Type: Part-time</p><p>Pay: $28.00-$32.00 per hour</p><p>Expected hours: 14 – 25 per week</p><p>Experience:</p><ul><li>Dental receptionist: 5 years (required)</li></ul><p>Work Location: Hybrid remote in Hamilton, ON</p>