Human Resources Business Partner

Job Description

Join a leader in plumbing and hydronics wholesale in the Greater Toronto Area. With a reputation built on service, reliability, and deep industry expertise, we are looking for a Human Resources Business Partner to support our growing team across both our distribution operations and corporate office.

This is an exciting opportunity to bring your HR expertise to a dynamic, fast-paced environment where your contributions will have real impact.

About the Role

As our new HR BP, you will be a key player in supporting the full employee lifecycle—from onboarding and employee relations to performance management and talent development. You’ll work closely with managers and employees alike, offering guidance, building trust, and ensuring a consistent, people-first approach to HR across our organization.

You’ll be hands-on and strategic, ensuring our HR practices align with operational needs while helping foster a strong, collaborative culture across all levels of the business.

What You’ll Do

Be a trusted partner.

• Provide day-to-day HR support to leaders and team members across the organization.
• Advise on employee relations matters, ensuring issues are resolved fairly, consistently, and in line with employment legislation.
• Support workplace investigations and documentation with professionalism and discretion.

Support performance and talent development.

• Guide and support annual performance reviews, development planning, and succession conversations.
• Help managers build strong, accountable teams through coaching and structured feedback processes.
• Track and analyze HR data using Ceridian Dayforce to support decision-making and improve employee outcomes.

Coach and develop people leaders.

• Deliver practical coaching and guidance to managers on topics like leadership, conflict resolution, and employee engagement.
• Support employee performance improvement and disciplinary processes with clarity and confidence.
• Help shape a high-performance culture where leadership and accountability are key.

Lead policy alignment and process improvement.

• Apply and uphold HR policies and procedures to ensure consistency, compliance, and fairness.
• Contribute to ongoing HR initiatives, including process mapping, surveys, and employee experience improvements.

Support hiring and onboarding.

• Collaborate with department leaders and external recruitment partners to coordinate hiring and onboarding activities.
• Facilitate smooth new hire onboarding experiences and analyze feedback to improve retention and engagement.

What You Bring

• Experience in HR BP or Generalist roles, ideally within distribution, manufacturing, or related industries.
• A strong grasp of HR best practices, employment law, and compliance in Ontario.
• Proven ability to manage employee relations with empathy, fairness, and confidence.
• Experience using HRIS platforms (preferably Ceridian Dayforce) to manage employee data and reporting.
• Comfort delivering manager training and one-on-one coaching to build leadership capabilities.
• A proactive, adaptable approach to managing multiple HR priorities in a fast-moving environment.
• Exceptional communication and interpersonal skills, with the ability to build trust across all levels of the organization.

Why Join Us?

Your voice matters.

As a mid-sized, privately held organization, we value initiative and input from all team members. In this role, your work will be visible and valued by leadership and employees alike.

Real impact.

You’ll directly shape employee experience, help develop leadership across the company, and contribute to the future of our growing organization.

Career growth.

This is a role where you’ll gain wide-ranging HR experience—from plant floor to office operations. You’ll be supported by a people-first manager who values innovation and mentorship.