Human Resources Generalist

Job Description

<p><b>Human Resources Generalist - 18 month Contract - HYBRID</b></p><p><br></p><p>Based out of our Mississauga corporate head office and under the direction and leadership of the Manager, Human Resources, we are currently seeking an ambitious, master multi-tasker with an upbeat attitude to join our diverse and inclusive team of high achievers in the capacity of Human Resources Generalist. As a seasoned HR Generalist, you will work alongside a small but mighty team of autonomous HR professionals who partner with our restaurant leadership team to ensure the engagement and retention of our high-performance workforce.</p><p><br></p><p>We're looking for someone with a strong HR background, ideally gained in retail or hospitality environments.</p><p><br></p><p>We love to share our knowledge and experience with highly motivated individuals looking to curate their HR skills in a fast-paced, challenging work environment where you will provide coaching, support and guidance to our workforce on matters related to and not limited to:</p><p><br></p><ul><li>Act as a primary resource and liaison to address matters related to employment at the restaurant.</li><li>Ensure HR Audits are executed on a timely basis, and results are communicated and acted upon.</li><li>Prepare policies, procedures and training materials designed for restaurant leadership to ensure legal compliance and best practices for all phases of the employment relationship</li><li>Prepare written employee correspondence and provide coaching to leadership in best practices related to employee communications.</li><li>Conduct legally defensible workplace Investigations to address internal conflicts or, in response to, but not limited to, Service Canada Inquiries and Ministry of Labour investigations.</li></ul><p><br></p><p><b>Requirements:</b></p><p><br></p><ul><li>An undergraduate degree in a related field and/or post-graduate certifications in HR; CHRP designation required or near completion; </li><li>CHRL designation is preferred.</li><li>A minimum of 3 years corporate head office experience managing a headcount of 1000+ employees across multiple sites. Preference will be given to QSR and/or retail industry experience in the provinces of Ontario, Quebec, Manitoba and Alberta.</li><li>Demonstrated knowledge, skills and experience in talent management (coaching, counselling, feedback, conflict resolution, investigations, discipline, termination), occupational health and safety compliance, disability and absence management and third-party risk mitigation and legal claims management.</li><li>Technologically adept at navigating a wide array of online platforms, including UKG Pro (formerly known as UltiPro by Ultimate Software).</li><li>Intermediate to advanced proficiency using Microsoft Office Applications (Excel for dashboard and tracking activities including the use of pivot tables, VLOOKUP, validation tables; Word - adept using mail merge/switches; PowerPoint for training/communication etc.).</li><li>Excellent analytical skills and good research abilities</li><li>Personal qualities of integrity, reliability and credibility to contribute effectively to a small team.</li><li>The ability to demonstrate resourcefulness, attention to detail and comfort, offering solutions and clarity where there is ambiguity.</li><li>A desire to be proactive and create a positive experience for others at all levels of the organization from entry to executive level.</li><li>Strong planning and organizational skills to juggle competing priorities and deadlines.</li><li>A results-oriented mindset to consistently deliver under minimal supervision and multiple interruptions.</li><li>Clear and concise written and verbal communication skills for policy and report writing, company communications, report analysis, government correspondence, etc.</li></ul>