Lead Product Manager, VTS Activate - Multifamily

Job Description

Lead Product Manager, VTS Activate - Multifamily

VTS is the commercial real estate industry's only technology platform that unifies owners, operators, brokers, and tenants to improve the way space is marketed, leased, and activated. Our Activate platform powers building and resident experiences—from access to operations, engagement, and insights—across buildings and portfolios.

As Lead Product Manager for VTS Activate Multifamily, you will own the Multifamily segment, which connects residents, property teams, and buildings in one modern experience. This includes capabilities such as access control, work orders, package management, rent payments, amenity booking, and communications. You will lead two squads (with potential to grow) and directly manage a Product Manager. You will build and execute a strategic roadmap that delivers measurable impact for residents, property teams, and operators, while identifying opportunities to scale the platform with AI. Reporting directly to the SVP of Product, you will work closely with the Revenue Segment Lead for Multifamily to align product investments with business growth.

In this role you will deliver high-impact releases that drive measurable improvements in resident engagement, operational efficiency, or portfolio scalability, and ship AI-powered workflow improvements that reduce friction and operating costs. You will present a strategic growth plan for the Multifamily product team in alignment with revenue goals and build clear success metrics for adoption, retention, and expansion. There will be periodic travel to customers (approx 10-20%).

Here is what you can expect as a Lead Product Manager:

• Own the Multifamily segment strategy & roadmap, ensuring delivery of high-value capabilities that improve resident engagement and property operations.
• Lead and grow the product team, managing a PM today and building a plan to scale team capacity alongside revenue growth.
• Drive adoption, retention, and expansion by partnering with GTM, Customer Success, and Implementation teams.
• Collaborate cross-functionally with Engineering, Design, Revenue, Customer Success, and external partners to deliver integrated solutions.
• Identify and deliver AI-driven enhancements that streamline workflows, reduce cost-to-serve, and improve customer satisfaction.
• Run discovery with residents, property teams, and enterprise operators to prioritize the most impactful problems to solve.
• Mentor and coach product managers, elevating product craft and decision-making.

To Succeed In This Role, You Have

• 6+ years of Product Management experience, with at least 2 years in a lead-level or equivalent role.
• Proven success owning a product segment or portfolio with multi-squad delivery.
• Experience in B2B2C SaaS or similar domains with mobile and web products.
• Strong track record of working with integrations in areas such as access control, payments, or property management systems.
• Ability to balance platform vision with customer-driven priorities.
• Excellent communicator with strong influencing skills across technical and business stakeholders.
• Comfortable navigating ambiguity and driving alignment in complex enterprise environments.
• Ideally you have a background delivering AI-powered features in production, and familiarity with enterprise-scale implementations and change management.
• Experience in proptech, multifamily, or real estate technology is a plus.

What VTS Values & How We Show It

• Strive for Excellence
• Be Customer Obsessed
• Be Curious
• Move as One
• Take Ownership
• Appreciate the Difference

About VTS

VTS is the industry's technology platform unifying owners, operators, brokers, and customers across commercial and residential real estate ecosystems. The VTS Platform includes VTS Lease, VTS Market, VTS Activate, and VTS Data, delivering real-time market information and workflow tools to real estate professionals worldwide.

VTS maintains offices in New York City, London, Toronto, Chicago, and San Francisco. For more information, visit vts.com.

DE&I Commitment

• VTS embraces diversity and equal opportunity. We are committed to building a team that represents diverse backgrounds, perspectives, and skills.
• We provide accommodations during recruitment for applicants with disabilities. If you require accommodation, contact ta@vts.com.