Operations Partner - Vaughan - ON, Canada

Job Description

Operations Partner - Vaughan - ON, Canada

Join to apply for the Operations Partner - Vaughan - ON, Canada role at Bird.

Bird’s cleaner, affordable, and on-demand mobility solutions are available in cities globally. We take a collaborative, community-first approach to micromobility. Bird partners closely with the cities in which it operates to provide a reliable and affordable transportation option for people who live and work there.

Role Overview

The Operations Partner role is a key position within Bird’s Operations Team. The Operations Partner will work with regional Operations leadership to manage our fleet of e-scooters in Hamilton, ensuring they are maintained and deployed to meet community transportation needs. We seek a strategic, entrepreneurial thinker with a proactive attitude who can operate both strategically and in detail to meet ambitious goals. The ideal candidate should be a proactive 'doer', possess strong strategic skills, excellent time-management, and effective communication abilities. As an Operations Partner, you will oversee all strategic operations in Hamilton, using mobile technology to monitor, transport, rebalance, and maintain our vehicles, ensuring a safe, environmentally friendly, and accessible scooter service nearby.

Key Responsibilities

• Manage end-to-end operations of the portfolio, including charging, deploying, relocating, and retrieving vehicles.
• Drive growth through local campaigns and initiatives to increase market share.
• Problem solve by prioritizing tasks and overcoming obstacles.
• Be resourceful, self-motivated, and proactive—work independently and initiate projects.

Required Qualifications

• 3+ years of relevant experience.
• Valid Class 5 Driver’s License with a clean driving record.
• Access to a personal van or truck suitable for transporting scooters.
• Strong knowledge of local geography.
• Flexible schedule, including availability on weekends.
• Comfortable learning new concepts and tools.
• Ability to lift up to 50 pounds; capable of stooping, bending, walking, and standing for long periods.
• Self-motivated, energetic, and eager to learn and build a team.
• Excellent networking skills and ability to liaise with external partners and city stakeholders.
• Experience in solving complex problems, exercising judgment, and navigating ambiguity.
• Ability to break down difficult problems into actionable tasks.

Culture at Bird

We are an ambitious, intelligent, and open-minded team passionate about our mission. We continually challenge ourselves and work together to shape the future of micro-mobility.

Inclusion and Diversity

Bird fosters a culture of inclusion, celebrating diverse backgrounds, experiences, and perspectives. We encourage everyone to bring their authentic selves to work. We are an equal opportunity employer committed to creating an inclusive, diverse work environment.

If this sounds like a place you'd like to work, let’s chat!

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Business Development and Sales
• Industries: Software Development