Operations Supervisor (Afternoons) - Precision Parcel & Package Deliveries (Vancouver)

Job Description

<h3>Job Description</h3><p>Job Description<p><br />Precision Parcel & Package Deliveries is an equal opportunity employer committed to creating a diverse, inclusive, and accessible workplace. We welcome applications from women, visible minorities, Indigenous peoples, persons with disabilities, and all qualified individuals.<br><br>If you require an accommodation at any stage of the recruitment process, please contact us at <span >accessibility@challenger.com</span> and we will work with you to meet your needs.<br><br><b>Precision Parcel & Package Deliveries Company Profile:</b><br />Precision, part of the Fastfrate Group is a national Final Mile delivery leader.  We Cover Canada with reliable, customer focused final mile solutions for homes and businesses every day.<br />Leveraging advanced technology, optimized routing, and a customer first approach, our team ensures packages are delivered accurately, efficiently, and on time.<br />Precision offers a dynamic, fast-paced environment ideal for individuals who are energized by meaningful work, exceptional service, and the satisfaction of seeing immediate results.<br><br><b>Why you’ll love working here:</b><ul><li>A workplace where you can learn, grow, and build your career</li><li>A culture that encourages new ideas and continuous improvement</li><li>Supportive leaders who provide guidance while giving you autonomy</li><li>A team-focused environment</li><li>A competitive total-rewards package, including group benefits and a company-sponsored retirement savings plan</li><li>Support for professional memberships, training, and certifications</li></ul><b>The Opportunity:</b><br />This is your chance to join a team where your work truly makes an impact. In this role, you will contribute directly to the success of our customers, our operations, and the Fastfrate Group as a whole. You’ll work in a supportive environment that values collaboration, problem-solving, and continuous learning.<br><br><b>Role Summary:</b><br />The <b>Operations Supervisor</b> is responsible to lead and optimize daily sortation and dispatch operations by managing staff, ensuring timely and accurate deliveries, resolving service issues, and supporting continuous improvement and compliance across logistics functions.<br><br><b>Hours of Work: </b> Rotating Shifts, 4 days/week, 10 hours/day; open to flexibility<br /><b>Work Arrangement: </b>On-Site<br /><b>Position Type: </b>Non-Union<br /><b>Employment Status: </b>Full-Time<br /><b>Compensation: </b>$50,000-$60,000<br /><b>Work Location & Environment:</b> 1375 Kingsway Avenue, Port Coquitlam, BC. <span >Warehouse/distribution</span> center environment.<br><br><b>Key Accountabilities:</b><br />In this role, you will:<ul><li>Oversee daily sortation and dispatch operations to ensure accuracy and timely delivery of shipments.</li><li>Lead and manage sortation associates and delivery drivers to maintain high performance standards.</li><li>Conduct daily safety inspections and enforce compliance with safety protocols.</li><li>Monitor and manage sorter labor hours to maintain Parcels Per Hour (PPH) targets and optimize operational efficiency.</li><li>Strategically optimize route assignments based on demand, vehicle capacity, and performance metrics.</li><li>Track delivery progress, proactively address service issues, and resolve customer complaints.</li><li>Manage return shipments, cancellations, and resolve delivery discrepancies effectively.</li><li>Ensure strict adherence to company policies and regulatory compliance standards.</li><li>Prepare and submit comprehensive dispatch, wash, and End-of-shift reports to senior management.</li><li>Collaborate cross-functionally with transportation, customer service, and inventory teams to enhance operational workflows.</li><li>Provide operational support to the Terminal Manager and contribute to strategic planning and decision-making processes.</li><li>Performs other duties as required</li></ul><br /><b>Qualifications</b><br />We’re looking for someone who brings:<br><br><b>Education & Experience:</b><ul><li>Bachelor’s degree, diploma, or certificate in Business, Logistics, Supply Chain, or related trade, with 2+ years of operations supervision experience.</li><li>Strong leadership, organizational, and problem-solving skills, with proficiency in logistics software and reporting tools.</li><li>Knowledge of safety regulations, compliance standards, and ability to manage cross-functional teams effectively.</li></ul><br /><b>Skills & Attributes:</b><ul><li>Proficient in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)</li><li>Skilled in word processing and email management</li><li>Comfortable navigating MS Windows operating system</li><li>Proficiency with logistics systems and reporting</li></ul><br /><b>Working Conditions:</b><ul><li>Standing, walking, and lifting up to 50 lbs.</li><li>Shift work includes early mornings, evenings, and weekends.</li><li>Follow safety protocols and use PPE</li></ul><br /><b>How To Apply:</b><br />If you’re interested in joining our team, please submit your application through our online career portal. We appreciate all applicants; however, only those selected for an interview will be contacted.<br><br>Disclaimer: We use some technology-based tools, which may include artificial intelligence (AI), to support application screening; however, all hiring decisions include human review.<br /> <p>Powered by JazzHR</p><p>5Erq0o29Ax</p></p></p>