Route Sales Representative - 4/10 Commission

Job Description

<h3>Job Description</h3><p>Job Description<p><p>Classification:<br />Exempt for Base plus Commission routes, Non-Exempt for hourly routes.</p><p>Job Summary:<br />The Route Sales Representative meets our customers needs through up-selling/cross-selling and provides superior customer service through proactively managing all route responsibilities including driving a daily route to deliver products to customers and return old back to facility. Performs other duties as required. Reports to the District Manager. </p><p>Essential Functions:<br />- Solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix.<br />- Actively participate in promotions and contests, training and audits.<br />- Follow company policies and procedures regarding installation of new customers, managing customer needs and all aspects of service. Performance goals must be met on a regular basis.<br />- Ensure customer loyalty, retention and provide outstanding customer service. Build relationships, communicate openly, educate customers, manage customer needs and proactively resolve concerns in cooperation with supervision.<br />- Safely operate a delivery vehicle on each trip, following all applicable laws and company policy. Maintain vehicle cleanliness and perform regular vehicle inspections.<br />- Handle and process customer payments. Keep route paperwork current.<br />- Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts. Service items such as facility maintenance products.<br />- Monitor and report competitive activity. Keep service agreements current and renewed.<br />- Return from route and off load soiled textiles in the receiving area of facility.<br />- Accurately prepare route paperwork and follow check-in procedures.<br />- Follow written and verbal instructions and perform other tasks as directed by supervision.</p><p>Additional Functions:<br />- May work with and support other service personnel as required by supervision.<br />Qualifications:<br />- Have and maintain a valid drivers license, CDL when applicable, and be 21 years or older. <br />- Have and maintain a driving record free of chargeable accidents, speeding or safety violations.<br />- Demonstrate excellent skills in the operation of vehicles and have a verifiable minimum one year experience of safe and successful driving.<br />- Demonstrate excellent skills in customer service and route sales.<br />- Excellent verbal and written communication skills in English, ability to comprehend and follow direction, as well as good time management skills and team player.<br />- Recognize colors, sizes and types of product and count, add and subtract accurately.<br />Education:<br />- High School graduation or similar experience.</p><p>Travel Requirements:<br />- Daily, by delivery vehicle within a route.</p><p>Typical Environmental Conditions:<br />- Operating vehicles on public roads, in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot.<br />- Indoor and outdoor areas of a typical industrial facility.</p><p>Typical Physical Activity:<br />- Physical Demands - sitting, grasping, driving, stooping, climbing stairs, lifting up to 75 lbs, standing, walking, writing, speaking, hearing.</p></p></p>