Security Representative, Health & Safety Services (Non-Perm)

Job Description

<p><h3>Security Representative, Health & Safety Services (Non-Perm)</h3>
<p>Join to apply for the <b>Security Representative, Health & Safety Services (Non-Perm)</b> role at <b>Toronto Zoo</b></p>
<p>Rate of Pay: $26.00 per hour</p>
<p>Duration: Approx. May-September 2026 (Non-Permanent)</p>
<p>Hours of Work: 40 hours per week</p>
<p>Number of Positions Open: 7</p>
<p>Looking for a career with a dynamic organization that is committed to protecting wildlife? We are interested in dedicated individuals who are positive, enthusiastic, and passionate about connecting people, animals, conservation science and traditional knowledge to fight extinction. Your Toronto Zoo makes animal well-being a priority in all operations and shows respect for all wildlife.</p>
<p><b>Position Purpose:</b> The Health & Safety Services- Security Representative (non-permanent) staff will assist with the daily operations of the Health & Safety Services Branch. The position assists in providing protection of all Zoo assets, and the safety of staff and public, while providing customer assistance as required. This position will assist and provide support in implementing the Strategic Plan.</p>
<p><b>Core Role Responsibilities:</b></p>
<ul>
<li>Providing excellent guest service to our guests.</li>
<li>Providing crowd control.</li>
<li>Directing traffic in the parking lots.</li>
<li>Checking visitor admissions tickets for validity.</li>
<li>Communicating general information and assisting visitors as required.</li>
<li>Keeping the Supervisor informed of all activities.</li>
<li>Documenting shift activities in assigned memo book/notebook.</li>
<li>Responding to emergencies as directed.</li>
<li>Assisting full-time/permanent staff as directed.</li>
<li>Preparing written reports on any incidents directly involved in.</li>
<li>Perform mobile and foot patrol.</li>
<li>Performing other related duties as required.</li>
</ul>
<p><b>Technical Knowledge And Skills:</b></p>
<ul>
<li>Must be willing and able to work weekends, shifts and holidays up to and including Labour Day weekend. (Availability in the fall is an asset).</li>
<li>Must possess a valid Ontario Security Guard licence issued under PSISA.</li>
<li>Must possess a valid Standard (or Emergency) First Aid and Basic Rescuer CPR (level "C") Certification.</li>
<li>Must possess a Full G Driver’s licence in the Province of Ontario, with a good driving record.</li>
<li>Must have a good working knowledge of safety related legislation (OHSA).</li>
<li>Must possess excellent oral/written communication skills.</li>
<li>Must possess excellent customer service/interpersonal skills.</li>
<li>Previous experience in the public attraction industry would be an asset.</li>
<li>AED training would be an asset.</li>
<li>Currently enrolled in or a graduate of a recognized law enforcement program at a post-secondary institute.</li>
</ul>
<p>Please ensure you outline your availability to work including weekends, holidays, and any other days of the week you are available.</p>
<p>While we appreciate the interest of all applicants, only those selected for an interview will be contacted. The successful candidate may be required to provide a police reference check and/or driver’s abstract, at their own expense as a condition of employment. Candidates may be required to take a written and/or practical examination relevant to the position.</p>
<p><b>Competition Results Validity Period Applicable to Internal Staff Only:</b> The results for applicants with passing marks in the competition will remain valid for a period of three (3) calendar months after the completion of interviews. If you have any questions regarding the Validity Period process, please contact your HRBP.</p>
<p><b>Your Toronto Zoo values the importance of inclusive recruitment practices and strives to create a workplace that reflects and celebrates the rich diversity of our city. Please let us know if you require specific accommodations to be in place before you begin the interview process.</b></p>
<p><b>Your Toronto Zoo respects the principles of equity, diversity and inclusion and seeks to model these principles in all that we do. We are committed to fostering an inclusive workforce where all employees feel respected, supported and valued. We strive to create an environment that represents the rich diversity of our guests and our community and encourage applications from all qualified individuals who can contribute to enhancing our commitment to equity, diversity and inclusion. Applications are especially encouraged from racialized persons/persons of colour, Indigenous/Aboriginal People of North America, persons with disabilities, LGBTQ2S+ persons, and women.</b></p>
<p><b>Your Toronto Zoo makes animal well-being a priority in everything we do, respecting wildlife, caring for our team, guest and community. We are a welcoming place to visit, volunteer, and work, united by a shared commitment to conservation, connection, and reconciliation. We blend science and traditional knowledge to protect species and their habitats, and we invite others to join us as Guardians of Wild, acting together to ensure wildlife and wild spaces thrive.</b></p>
<p><b>This job posting is for an existing vacancy within our organization.</b></p>
<p><b>Your Toronto Zoo uses artificial intelligence to screen, assess or select applicants.</b></p>
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