Believe Resourcing
About our client:
Our client provides organizations of all sizes with the best, most trustworthy solutions.
In the ever-evolving technology market, they believe that companies need reliable allies who can guide them through the challenges that accompany technological growth.
Responsibilities:
Provides tool or process solutioning recommendations to customer, as needed
Performs operational administrative tasks, as needed
Configures and develops of ServiceNow including routine changes or configuration adjustments as directed by the customer
Participates in Continual Service Improvement activities, as required by customer demands
Participates in the configuration of new applications or suites during planning, development, and rollout phases
Collaborates with other teammates in support of platform consistency and upgradability
Plans and manages meetings to solicit feedback from stakeholders, as needed
Participates in Agile and SAFe® ceremonies and produces deliverables associated with the goals to deliver value
Assists with report configuration and maintenance, as needed;
Partner with leadership to maintain and drive towards an aggressive and sustainable ServiceNow implementation
Evaluate and work with the customer to define next phases of the ServiceNow roadmap;
Prepare and execute ServiceNow Automated Test Framework (ATF) test cases and test scripts;
Configure and maintain data integrations between ServiceNow and other systems;
Perform system and integration testing with sample and live data, monitor health, usage and overall compliance of the application.
Requirements:
ServiceNow certified.
Experience developing test scripts and plans
Candidate must be able to handle a fast paced environment and multitask
Experience working on an agile team
LDAP/Active Directory knowledge
Minimum of 7 years hands-on experience developing, maintaining, and administering one or more ServiceNow instances is required
Familiarity with LAN rev or a comparable lifecycle management platform is a plus;
Bachelor s degree in a Technical or Business field;
Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features
Experience in a Managed Services environment
Working knowledge of configuration management and ITIL
Experience designing ServiceNow architecture, data designs, or overall solution architecture implementer on a mature installation
Demonstrated knowledge of service management processes, procedures and software, and including knowledge of ServiceNow
Demonstrated experience assisting with ServiceNow configuration and deployment
Effectively collaborate with other engineers remotely
Self-motivated and able to work autonomously.
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To apply, please visit the following URL:https://en-ca.whatjobs.com/pub_api__cpl__74239322__4809?utm_campaign=publisher&utm_medium=api&utm_source=4809→