Software Engineer II - Automation

Job Description

Overview

PagerDuty is seeking a Software Engineer II - PagerDuty Automation to join our diverse, customer-focused team. As a Software Engineer II, you will focus on automation everywhere, workflow automation, AI Agents, and the PagerDuty platform. The ideal candidate will have a strong background in TypeScript, Node, and React.

PagerDuty Workflow Automation empowers organizations to streamline and automate complex incident and operational workflows, reducing downtime and accelerating incident resolution. As a critical part of PagerDuty's platform, Workflow Automation integrates with existing tools, providing intuitive solutions that transform how teams respond to and manage incidents in real time.

Key Responsibilities:

• Collaborate closely across many different product development teams to validate and pressure test our new platform architecture, design, APIs, and user experience.
• Work with a wide range of systems, processes, and technologies to build solutions that solve customer problems.
• Prioritize and execute multiple tasks in a dynamic environment with a results-oriented mindset.
• Evaluate existing systems and processes to identify opportunities for improvements in efficiency, quality, and automation.
• Contribute to cross-team planning initiatives, influencing engineering direction, and communicating project status and timelines to stakeholders.

Basic Qualifications:

• Minimum of 3+ years of experience in software engineering roles with progressive responsibilities.
• Experience in full-stack development using Node, TypeScript, and React. Plus, backend skills with one of Java, C#, Python, Elixir, or PHP.
• Experience working in an agile environment with iterative development and fast feedback.
• Strong experience designing and implementing RESTful APIs.
• Comfortable participating in PagerDuty's on-call rotation to ensure high availability of mission-critical systems.

Preferred Qualifications:

• Experience with event-driven architectures, workflow engines, or automation platforms.
• Expertise in DevOps practices, including CI/CD pipelines (e.g., CircleCI/Buildkite, GitHub Actions).
• Ability to clearly articulate complex technical concepts to diverse audiences across the organization.

The base salary range for this position is 109,000 CAD - 165,000 CAD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.

This role is expected to come into our Toronto office 1 day per month, so you can thrive in your new role and fully embrace being a Dutonian!

Hesitant to apply?

We encourage you to submit your resume even if you don\'t meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts!

Where we work

PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in certain restricted locations.

Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia; Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon; United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming. Candidates must reside in an eligible location, which vary by role.

How we work

Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.

What we offer

As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more on our benefits site.

Your package may include:

• Competitive salary
• Comprehensive benefits package from day one
• Flexible work arrangements
• Company equity
• ESPP (Employee Stock Purchase Program)
• Retirement or pension plan
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
• Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
• Paid volunteer time off: 20 hours per year
• Company-wide hack weeks
• Mental wellness programs

Eligibility may vary by role, region, and tenure

About PagerDuty

PagerDuty, Inc. is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, PagerDuty is essential for delivering always-on digital experiences to modern businesses.

PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.

Go behind-the-scenes on our careers site and @pagerduty on Instagram.

Additional Information

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.