Job Description
Job Description
Job Description
Client Service Representative – Full Time | This is NOT an at home - remote position
We are looking for a confident, people-focused Client Service Representative to join our growing team. This role is ideal for someone who enjoys helping others, thrives in a fast-paced environment, and wants to build a long-term career inside a company that invests in its people.
About the Role
As a Client Service Representative, you will be the first point of contact for clients, both in person and through day-to-day communication. You will work in office with a young, dynamic team that operates with a strong family-style culture—supportive, collaborative, and focused on helping each other grow.
All training is provided, and you will have access to tools, systems, and ongoing development workshops that strengthen your communication, leadership, and professional skill set.
Responsibilities
- Welcome and assist clients in person
- Provide clear, accurate, and friendly support across various client inquiries
- Maintain strong product and service knowledge
- Prepare documents, handle client updates, and ensure all information is entered accurately
- Follow established service procedures while also contributing ideas to improve the client experience
- Work closely with office leadership and teammates to support daily goals
- Participate in meetings, workshops, and training sessions to build your confidence and skill set
- Represent the company professionally in all interactions
What We Offer
- Full-time, in-person position with consistent hours
- Room to grow into leadership, management, training, and operational roles
- Comprehensive training program and ongoing skill development
- A young, dynamic, fast-moving team environment
- Family-style office culture where everyone is aligned and supportive
- Travel incentives and opportunities to participate in conferences and team trips
- All tools and resources provided to help you succeed
- Performance-based bonuses as you progress
Ideal Candidate
- Strong communication and interpersonal skills
- Professional, reliable, and proactive
- Comfortable working face-to-face with clients
- Coachable and open to learning new systems and processes
- Positive attitude and ability to work well as part of a team
- Interest in long-term career development and leadership opportunities
Why This Opportunity Stands Out
This role is more than a customer service position. You will be part of a company that places real emphasis on personal growth, building confidence, and developing leaders. You will learn skills that carry forward into higher-level roles, and as the company continues to expand, new positions and opportunities naturally open up for those who show dedication and professionalism.