Infrastructure Integration Specialist - RQ10178

Job Description

Job Title: Infrastructure Integration Specialist (N/S)

Work Arrangement

• Onsite – 5 days/week




• Location: Identified office location

Role Summary

The Infrastructure Integration Specialist (N/S) acts as a subject matter expert for enterprise data centre networks and cloud initiatives. The role focuses on day-to-day operations, networking and security support, cloud integration, and complex migrations across on-prem and public cloud environments.

Key Responsibilities

• Enable and support daily operations of enterprise data centres and cloud environments




• Support and maintain AHS and cloud applications, including patching and monitoring




• Design, configure, and secure networking and security for on-prem and cloud platforms




• Integrate and secure cloud services for applications




• Provide operational support for networking and security across:

  
  
  
  

  • Data centres and colocation sites

  
  

  • Business Connect / OPCS

  
  

  • Perimeter firewalls

  
  

  • Azure, AWS, and Oracle Cloud Infrastructure (OCI)

  
  



• Perform daily operational changes and incident/problem management




• Provide on-call and standby support, including after-hours coverage




• Close tickets within SLA and communicate status to clients and management




• Prepare and deliver Methods of Procedure (MoPs) for all changes




• Capture and analyze network traffic and document root cause findings




• Support network and security project initiatives while maintaining KTLO activities




• Participate in and support initiatives including:

  
  
  
  

  • ENA service migration to new B2B services

  
  

  • Data centre floor consolidation

  
  

  • Cisco access switch refresh

  
  

  • CheckPoint firewall refresh

  
  

Required Skills & Experience

Enterprise Infrastructure Experience (15%)

• 10+ years experience in an enterprise technical or business role




• Experience with n-tier data centre networks




• Experience in Tier-IV data centre environments

Networking & Security Knowledge (25%)

• Strong experience with Cisco networking (switching and routing)




• Experience with F5 load balancing




• Security experience with firewalls:

  
  
  
  

  • CheckPoint

  
  

  • Palo Alto

  
  

  • Cisco FTD

  
  

Cloud Integration & Support (10%)

• Experience supporting and integrating services across:

  
  
  
  

  • Azure

  
  

  • Amazon Web Services (AWS)

  
  

  • Oracle Cloud Infrastructure (OCI)

  
  

  • Disaster Recovery environments

  
  

  • Google Cloud

  
  

Operations & Service Management

• Experience supporting day-to-day data centre and cloud operations




• Experience with incident and problem management



• SLA and device maintenance requirements



• Experience providing on-call and standby support

Communication & Documentation (10%)

• Experience interacting with internal and external stakeholders




• Ability to clearly explain technical issues




• Experience producing technical documentation and procedures

Must-Have Summary:

• Enterprise Data Centre (Tier-IV)




• Cisco Networking (Switching & Routing)




• F5 Load Balancing




• Firewalls (CheckPoint, Palo Alto, Cisco FTD)




• Cloud Platforms (Azure, AWS, OCI, Google Cloud)




• Incident & Problem Management